Refer a patient

Transplant programs patient referral

The Penn Transplant Institute is dedicated to serving as a resource for physicians and their patients. Our multidisciplinary team leads the region in the total number of transplants performed and is ranked among the top 10 multi-organ transplant centers in the country.

For more information on referring a patient to the Penn Transplant Institute, refer to the Transplant Referral Process link below.

Referral process

Patient transfer

The Penn Transfer Center provides a single call solution for referring physicians and their staff to transfer patients to Penn Medicine from another health care facility. Open 24 hours a day, seven days a week, it establishes and maintains communications with referring facilities and staff throughout the patient transfer process. 

Single point of contact for care 

The center serves as a single point of contact for: 

  • Clinical triage 
  • Pre-certification 
  • Bed identification 
  • Transfer preparations 
  • Inter-facility transport, including PennSTAR 
  • Regular patient updates 

Goals for Penn transferring patients

Penn Transfer Center goals: 

  • Provide a single call solution for physicians wishing to access Penn Medicine services. 
  • Expedite patient transfers and ensure appropriate utilization of resources 
  • Use a multidisciplinary approach to patient transfer – coordinating with physicians, transfer center staff, case managers and financial counselors 

How to transfer a patient 

Call 1-877-937-7366 to use the Penn Transfer Center and transfer a patient to Penn Medicine. Please provide the following additional information: 

  • Your name and phone number 
  • Your facility name and phone number 
  • Patient name, age, diagnosis and services required 

A patient transfer coordinator will coordinate: 

  • Communication with a Penn Medicine attending physician 
  • Reporting among Penn Medicine physicians, nurses, case managers, financial counselors and other team members 
  • Paperwork associated with patient admission 
  • Bed assignment and clinical documentation requirements 
  • Patient arrival status

Transplant liaisons

Questions, concerns or feedback about referrals or the referral process can be addressed to the physician liaisons team at Penn Medicine. Dedicated to specific service lines, the physician liaisons offer a complete resource and connection to all clinical programs at Penn Medicine for referring physicians and their office staff by providing:

  • Visits to physicians' offices to update physicians and their office staff about clinical trials, programs and new physician appointments at the Penn Transplant Institute.
  • Coordination of Continuing Medical Education (CME) events.
  • Facilitation of community outreach and educational events for transplant-eligible patient populations.
  • Facilitation of referrals to the Penn Transplant Institute.

For more information, please contact:

Patients worldwide

Penn Medicine's vision is to provide excellent patient care today and to perform the breakthrough research necessary to discover the treatments of tomorrow. Our clinical team is committed to treating every patient, no matter how "high-risk" their condition. The best physicians, nurses, researchers and clinical support staff have been recruited in the relentless pursuit of medical, scientific and educational innovations needed to provide comprehensive, high-quality care for every patient.

Learn more about Penn Global Medicine.